What insurance coverage do you carry?

The Good Move carries all Colorado state-required insurance, including liability and basic cargo coverage ($0.60 per pound per item). For high-value items, full replacement coverage can be arranged ahead of time.

How does your pricing work?

Pricing is straightforward: we charge an hourly rate based on the number of movers and the size of truck your move requires. If your move takes less time than estimated, your cost is lower.

Are there any extra fees?

We include a standard gas and mileage charge for travel, and packing materials (like boxes and tape) are billed separately. That’s it—no hidden fees, no surprises.

What is your scheduling window?

Moves are scheduled with a one-hour arrival window. You’ll receive an email confirmation when your move is booked, a reminder the day before, and an automatic “on my way” text once our trucks leave Lafayette.

What is your cancellation policy?

7 days’ notice: your deposit is fully refundable. Less than 24 hours: deposits are non-refundable. Please let us know as soon as possible if plans change and we’ll do our best to work with you.

How should I prepare for move day?

Have everything packed, surfaces cleared, and items ready to load when we arrive. Unpacked or loose items can’t be moved safely. Clear communication up front helps us plan the right crew and truck.

Do you move in bad weather?

Yes, we move in rain and snow unless roads are officially closed. Please clear driveways and walkways so our crew can work safely. If you want extra floor protection, let us know at least 12 hours in advance.

Do you charge for heavy items?

Yes—there’s a heavy-item fee for safes, oversized furniture, pianos, pool tables, and similar items. Tell us in advance so we can schedule the right crew and equipment. Any additional cost is shared up front.

When is payment due and what forms do you accept?

Payment is due at the conclusion of your move. We accept cash, check, all major credit cards, Venmo, and Zelle. Per Colorado regulations, movers may hold items until payment is received.

Should I tip the movers?

Tips are always appreciated. A common guide is $5–$10 per mover per hour, depending on size and complexity.

Do you offer storage?

Yes—our storage is a short-term solution to keep items safe between moves. Access is not self-service; let us know what you need and our crew will retrieve it. Standard hourly rates apply for retrieval.

Get a Free Moving Estimate | The Good Move Lafayette, CO

Your move, Your Details

Every move is different, and the more we know, the smoother yours will be. Use this space to share: • How many boxes you expect • Large or unusual items (piano, treadmill, art, etc.) • Furniture that might need to come apart and be reassembled • Details about access (stairs, elevators, tricky corners) • Anything else that will help us make your move easy and #MoveHappy

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The Good Move